Frequently Asked Questions

Absolutely nothing! We provide all equipment, delivery, installation, and setup at no cost to you. You simply provide the space and standard electrical power. We handle everything else and maintain the equipment throughout our partnership.

We primarily serve King County, Washington and surrounding areas including Seattle, Bellevue, Tacoma, Everett, and nearby communities. Contact us to confirm service availability in your specific location.

From consultation to fully operational equipment, the process typically takes 3 weeks. This includes site assessment, equipment preparation, delivery, installation, and testing. We'll keep you informed throughout the entire process.

Space requirements vary by equipment type:

• Smart Coolers: Approximately 6' x 3' floor space
• Micromarkets: 8' x 10' minimum area for optimal layout
• Custom Solutions: We'll work with your available space

All equipment requires access to standard electrical outlets and WiFi connectivity.

We offer a comprehensive range of modern amenity solutions:

• Micromart™ Coolers: AI-powered "grab anything" smart coolers
• Cantaloupe Smart Solutions: Advanced payment and management systems
• 365 Retail Markets: Vision-enabled workplace dining solutions
• Haha Vending: Custom display cases for specialty products

Visit our Equipment page for detailed specifications.

Our smart vending solutions use advanced technology for seamless operation:

• AI Vision Recognition: Automatically identifies products (99.5% accuracy)
• Touchless Payment: Simply tap your card or phone to start
• Open Browsing: Grab what you want, no buttons needed
• Automatic Checkout: Walk away and get charged automatically

Our equipment accepts all modern payment methods:

• Credit and debit cards (Visa, MasterCard, American Express, Discover)
• Mobile payments (Apple Pay, Google Pay, Samsung Pay)
• Contactless tap-to-pay cards
• Employee badge systems (where integrated)

Cash is not accepted on our smart equipment for security and hygiene reasons.

Our equipment is built for reliability with industry-leading uptime:

• 99.9% service uptime across our network
• Remote monitoring prevents issues before they occur
• Automatic alerts notify us of any maintenance needs
• 24/7 technical support for immediate issue resolution

Our comprehensive service includes everything you need:

• Equipment: All machines provided at no cost
• Installation: Professional setup and testing
• Products: Fresh, quality snacks, beverages, and meals
• Restocking: Regular inventory management
• Maintenance: All repairs and technical support
• Customer Support: Dedicated account management

Restocking frequency depends on usage and location:

• High-traffic locations: 2-3 times per week
• Medium-traffic locations: 1-2 times per week
• Low-traffic locations: Weekly or as needed

Our smart monitoring systems track inventory levels in real-time, so we know exactly when restocking is needed to prevent empty machines.

We absolutely consider your demographic! We take into account the unique needs and preferences of your specific audience when planning product selections:

• Dietary accommodations (gluten-free, vegan, keto, etc.)
• Local and regional preferences
• Health-conscious and organic options
• Specialty items for specific industries
• Age demographics and lifestyle preferences

However, as the experts in vending and inventory management, we make the final decisions on what products get stocked. This ensures optimal sales performance, proper inventory turnover, and the best overall experience for your users. Our data-driven approach combines your demographic insights with our market expertise.

We provide comprehensive support for any issues:

• 24/7 monitoring: We often know about problems before you do
• Remote troubleshooting: Many issues can be resolved instantly
• Same-day service: On-site technician visits when needed
• Emergency hotline: Direct contact for urgent issues

You can also call us anytime at (425) 696-VEND for immediate assistance.

Revenue sharing arrangements vary based on location type, traffic volume, and agreement terms. We offer competitive partnerships that benefit both parties. Contact us at (425) 696-VEND to discuss the specific arrangement for your location.

We serve a wide variety of locations across King County:

• Office Buildings: Corporate campuses and business centers
• Apartment Communities: Residential complexes and condos
• Educational Facilities: Schools, universities, and training centers
• Healthcare Facilities: Hospitals, clinics, and medical offices
• Manufacturing & Warehouses: Industrial facilities
• Retail & Hospitality: Hotels, gyms, and retail locations

Contract terms are flexible and depend on your specific needs and location. We offer both short-term and long-term partnerships. Most of our standard agreements are structured to benefit both parties while ensuring equipment investment is protected. We'll discuss terms that work for your situation during our consultation.

Getting started is simple:

1. Contact us: Call (425) 696-VEND or send us an email
2. Initial consultation: We'll discuss your needs and assess your location
3. Site visit: Free on-site evaluation and proposal
4. Agreement: Simple paperwork and scheduling
5. Installation: Professional setup within 3 weeks

The entire process is designed to be hassle-free for you!